This feedback form is for people who bought Business Outside the Box and are having trouble downloading, saving or viewing it. I would also appreciate some feedback from you regarding this book. If you'd like to contact me regarding any of these ideas, or about the book in general, please fill out the form below.

If you are experiencing any trouble with downloading, saving, or viewing this ebook, please refer to the Technical Support section at the bottom of this page. You can also find helpful information about viewing Business Outside the Box on the “About” page in the ebook itself. Please refer to those two resources first before contacting me.

Technical Support

Downloading:

 

If you have a 56K modem and a slow dial-up Internet connection, your Internet service provider (ISP) may automatically disconnect you if it senses that you are not actively using the Internet. This may even happen during long downloads if you are not using your mouse or keyboard in an Internet related program such as Internet Explorer or Firefox. Downloading Business Outside the Box may take 20-40 minutes on a dial-up connection. If you lose your connection during downloading, the solution may be to open a new browser window (Ctrl+N) and actively use the Internet during the period of your download to "keep your connection alive". ISPs disconnecting during long downloads is not common, so it shouldn't be a problem.

 

As a cautionary measure, I suggest that you exit all unnecessary programs before downloading Business Outside the Box. The ebook is a 16.44Mb file that will be downloaded and opened in a new browser window. This uses a lot of your computer's memory. Freeing up memory by closing unnecessary programs, may significantly speed up the download process on computers with less than 516Mb of RAM.

 

When you click the download link below, Business Outside the Box will open in a new browser window with Adobe Reader. YOU MUST SAVE Business_Outside_the_Box.pdf to a location that you will remember (see fig.1). Make sure it is completely downloaded before you save it. On a slow dial-up connection this could take up to 40 minutes or more. Computers with high-speed connections to the Internet take about a minute or so to download the file. You should be able to see about 404 pages. If you don't save it and close, or exit the page with Business Outside the Box, you will lose it. It must be SAVED. If you have a folder where you regularly download ebooks, I suggest you put it there. If you don't regularly download files from the Internet, I suggest you put Business_Outside_the_Box.pdf on your desktop like the example in fig.2. If, for some reason, the "Save" icon is disabled (grayed-out), click on the "File" menu item in the top left-hand corner and choose "Save As".

 

fig.1 - SAVE the ebook.

 

 

fig. 2 - Save to a location that you'll remember.

 

CAUTION - Do not exit the download page until you have fully downloaded all 404 pages of the ebook file and saved it. If you have a pop-up stopper that prevents the new browser window from opening, hold the “Control” (Ctrl) key down while you click the download link.

 

Viewing Business Outside the Box

 

You must have Adobe Reader installed on your computer to read Business Outside the Box. Chances are, you already have it installed. If not, you can get it here. If you have an older version of Adobe Reader (current version is 7.08 as of this writing), I suggest you upgrade by going to the link above. When you download it, choose “Run” or “Open” in the dialog boxes that pop up. It's less hassle than choosing “Save”. Version 7.08 has a nicer navigation system than the older versions of Adobe Reader. To read Business Outside the Box, you must locate where you put the file and double click on it with your left mouse button to open it.

 

Business Outside the Box is a very large file. You may find that if you have more than a couple other programs open at the same time as you are reading it, that your computer may operate slowly or erratically. If that happens, close some of the other programs and avoid using your printer or doing an anti-virus check while you are reading the ebook.

 

You will probably find that using the page controls at the bottom of the Adobe Reader window the best way to read the book. You can also use your “Page Up” and “Page Down” keys. Another handy document navigation tool is the Bookmark pane on the left side of the Reader window. The ebook also has its own built-in navigation system.

 

There are many links to web sites in Business Outside the Box. Sometimes Adobe Reader has a difficult time opening them. It helps to have your browser open (running) when you use the web links in the ebook. Also make sure that Adobe Reader has permission to access the Internet if you are using a firewall software like Zone Alarm or Windows' own built-in firewall.

 

If you have any problems not addressed here, or on the “About” page of the ebook itself, please use the form above to contact me. You can also use the form to inform me that you are interested receiving an email notification of new business books authored by me. Your name and contact details will not be given away or sold to other parties. Like you, I hate spam.

 

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